Dave Morris · The Impossible Curriculum

Overload Is Built Into the Architecture

Overload is not only the amount of work; it is how the system routes demand through human attention.

Overload is not only the amount of work; it is how the system routes demand through human attention.

Two people can have the same job title and live in completely different cognitive climates.

On paper, the work is similar.

Same role.

Same team size.

Same weekly priorities.

Same polite fantasy that the calendar represents reality.

One person has clean decision rights, a manager who protects priorities, tools that mostly agree with each other, meetings that end with ownership, and enough recovery between demands to keep their mind available for the work.