Good Systems ยท public information library
What can I do at work to help someone when they want support without other people making assumptions?
People come here to understand why something in everyday life feels harder, different or more costly than it should โ and what might make it work better.
Short answer
Offer support as an option with privacy and consent.
What this can look like
Support can become intrusive when a manager takes over or seeks private detail.
Why it can happen
A person may want a practical adjustment, a different format, space, information or no discussion at all. Respecting that choice is part of inclusive management.
What might help
Ask what would help, offer options and keep the answer voluntary.
What the research helps explain
Australian autism guidance and research on masking describe meaningful differences in sensory experience, communication, routines, transitions and recovery. At work, person-led, context-aware options can improve access without requiring a person to disclose or be identified as autistic or AuDHD.
What can vary
People differ widely in communication, sensory needs, recovery and preferred support. Similar experiences can have other explanations. Do not infer identity, ask for private information or make adjustments conditional on disclosure.
For this situation
For you, say what options are available without asking for a personal explanation.
More info and original sources
Poko summarises the relevance of public original sources and links out for anyone who wants to read more.
- National Guideline for assessment and diagnosis of autism โ Australian evidence guidance on autism assessment, varied presentation and appropriate limits.
- Autism Support Strategies โ Australian public guidance on practical, person-led environmental and communication supports.