What can I do at work to help someone when a change of plan feels very big for them?

Short answer

Communicate changes early, clearly and with a usable transition path.

What this can look like

A process change can remove familiar cues before the new system is usable.

Why it can happen

A plan change can remove preparation, certainty and the sequence people were relying on. Explain what changed, why, what stays the same and what happens next.

What might help

Give early notice, written steps, training and a clear transition period.

What the research helps explain

Australian autism guidance and research on masking describe meaningful differences in sensory experience, communication, routines, transitions and recovery. At work, person-led, context-aware options can improve access without requiring a person to disclose or be identified as autistic or AuDHD.

What can vary

People differ widely in communication, sensory needs, recovery and preferred support. Similar experiences can have other explanations. Do not infer identity, ask for private information or make adjustments conditional on disclosure.

For this situation

For you, include a named place for questions and a realistic adjustment period.

More info and original sources

Poko summarises the relevance of public original sources and links out for anyone who wants to read more.

• National Guideline for assessment and diagnosis of autism — Australian evidence guidance on autism assessment, varied presentation and appropriate limits.
• Autism Support Strategies — Australian public guidance on practical, person-led environmental and communication supports.