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What can I do at work to help someone when they keep pushing and then suddenly crash?
People come here to understand why something in everyday life feels harder, different or more costly than it should โ and what might make it work better.
Short answer
Repeated pushing followed by crashes is a workload and recovery warning.
What this can look like
A team may deliver through repeated late pushes, then see absence, rework or disengagement rise.
Why it can happen
Short efforts may sometimes be necessary, but a team cannot sustainably rely on emergency effort. Stage work earlier and provide realistic staffing, control and recovery.
What might help
Treat the pattern as a design warning: rebalance load, staffing, timeline and recovery.
What the research helps explain
WHO describes burn-out as an occupational phenomenon linked to chronic workplace stress that has not been successfully managed. Australian guidance recognises that workload, control, support and work design affect wellbeing and performance; they are organisational responsibilities as well as individual experiences.
What can vary
Fatigue, cognitive changes and reduced capacity can have many causes. Do not diagnose burnout, depression or illness from work behaviour, or ask employees to disclose private health information to access fair work design.
For this situation
For you, track the cost of delivery, not just whether it happened.
More info and original sources
Poko summarises the relevance of public original sources and links out for anyone who wants to read more.
- Burn-out as an occupational phenomenon โ Clarifies the occupational meaning and limits of burn-out.
- Managing psychosocial hazards at work โ Australian guidance on preventing psychosocial harm through work design and management.